selling with sensitivity
Are you a sales professional in the deathcare industry looking to elevate your approach and connect with clients on a deeper level? Do you want to provide compassionate support while achieving outstanding sales results? “Selling with Sensitivity” is your ultimate guide to mastering the art of compassionate sales.
About The Book
“Selling with Sensitivity” is so much more than just a sales handbook. Imagine it as your personal GPS, leading you through the complex landscape of emotional conversations with kindness and understanding.
And I hear you… You’re saying, “Kindness and understanding are great, but hey, I’ve got bills to pay!”
That’s exactly where I step in.
Within “Selling with Sensitivity,” you’ll discover effective strategies to broaden your client base, tackle objections, and close those sales. But here’s the deal—we’re doing this the right way. No commission breath in sight (or smell!). Only authentic methods that align with your personal ethos and the very soul of this industry.
With these strategies, you’re all set to revolutionize your clients’ experience, make a powerful impact, and climb the ranks to become a trusted advisor. “Selling with Sensitivity” isn’t just about exceeding quotas—it’s about creating a tangible, heartwarming difference.
Whether you’re taking your first steps in the deathcare industry or a seasoned pro, “Selling with Sensitivity” is your ticket to a rewarding career. It’s your roadmap to infuse compassion into every interaction, create a lasting legacy of comfort and care, and, yes, earn a fantastic income.
Are you geared up to leave your unique imprint and earn an impressive living along the way? Let’s roll up our sleeves and make it happen!
About the author.
Meet Liza Altenburg, a passionate advocate for the deathcare industry who has discovered her life’s calling in this remarkable field. While her journey into deathcare may have been a second career, her unwavering dedication and extensive experience have made a profound impact on the cemetery world.
With over two decades of expertise as a corporate sales trainer, Liza has honed her skills in empowering entrepreneurs to achieve their goals through consistent and proven sales strategies. Her ability to guide and support professionals in reaching six-figure incomes and beyond has brought her immense fulfillment and a deep sense of purpose.
As a John Maxwell-certified DISC behavioral consultant, Liza has a unique understanding of human behavior and the power of effective communication. She leverages this knowledge to help deathcare sales professionals navigate the intricate landscape of their industry and build meaningful connections with their clients.
Liza lives with her wife, son, and 2 dogs in Metro Detroit.
What’s inside
Deathcare Sales Principles & the Core Principles of Selling with Sensitivity
Understanding Grief and its Favorite Costume
Crafting a Winning Sales Pitch
Client Generation Methods for a New Generation
Understanding Grief and its Favorite Costume
BONUS Materials and More!!1
A Moment That Changed Everything
As the only child of my divorced father, I carried the weight of responsibility squarely on my shoulders. In my home state of Michigan, this meant that every decision had to be made by me, and every penny had to come out of my pocket. This immense responsibility created chaos beyond what should have been healthy grief, and it took nearly a year before I could even begin to emotionally process my loss.
In the days and weeks that followed Dad’s death, I was confronted with the overwhelming task of making his final arrangements. It was during this difficult time that I came to understand the vital role of compassionate and empathetic deathcare professionals. The support and guidance they provided were instrumental in helping me navigate the complexities of loss and the many decisions that lay before me.
This deeply personal and transformative experience became the catalyst for my exploration of the deathcare industry and, ultimately, the driving force behind this book. Selling with Sensitivity: Achieving Sales Success in Deathcare through Empathy, Service, and Connection is a culmination of my journey, a testament to the power of connection, empathy and authenticity, and a guide for deathcare professionals serve families in their most vulnerable hours.
Why Read “Selling with Sensitivity”?
- Discover how to maximize your sales and income based on selling with authenticity, empathy, and integrity.
- Learn how to navigate challenging conversations, address objections sensitively, and provide tailored solutions that meet each clients’ unique needs.
- Identify your strengths and opportunities for growth, based on your specific personality type.
- Develop emotional intelligence and communication skills that set you apart as a compassionate sales professional.
- Cultivate long-term relationships with clients based on trust, respect, and genuine care.