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	<title>Liza | Liza Altenburg: Authenticity in Action</title>
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	<title>Liza | Liza Altenburg: Authenticity in Action</title>
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		<title>One Word at a Time: How I’ve Let My Years Shape Me</title>
		<link>https://lizaaltenburg.com/oneword2026/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=oneword2026</link>
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		<dc:creator><![CDATA[Liza]]></dc:creator>
		<pubDate>Fri, 26 Dec 2025 14:56:32 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<guid isPermaLink="false">https://lizaaltenburg.com/?p=240604</guid>

					<description><![CDATA[For the past several years, I haven’t chosen resolutions. I’ve chosen a word. I first heard about the “one word” concept in 2019, and it immediately resonated with me. I dug in, learned more at myoneword.org, and the rest is history. What started as curiosity quickly became a practice that helped me focus, prioritize, and [&#8230;]]]></description>
										<content:encoded><![CDATA[<p data-start="196" data-end="277">For the past several years, I haven’t chosen resolutions. I’ve chosen a <strong data-start="268" data-end="276">word</strong>.</p>
<p data-start="279" data-end="569">I first heard about the “one word” concept in 2019, and it immediately resonated with me. I dug in, learned more at <span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">myoneword.org</span></span>, and the rest is history. What started as curiosity quickly became a practice that helped me focus, prioritize, and grow with intention.</p>
<p data-start="571" data-end="771">Not a trendy buzzword. Not something that sounds good on a mug. A word that could guide decisions, anchor me when things got messy, and gently (or not so gently) call me back to center when I drifted.</p>
<p data-start="773" data-end="1015">Each word became a lens. How I evaluated opportunities, how I showed up as a leader, and how I measured growth beyond just numbers. Looking back now, I can clearly see how each year built on the last, shaping not just my career, but who I am.</p>
<h3 data-start="1017" data-end="1034">2020: Worth</h3>
<p data-start="1035" data-end="1161">This was the year I focused on growing my worth in two very intentional ways. Embracing my self worth and growing financially.</p>
<p data-start="1163" data-end="1437">I became an empty nester and made a conscious decision not to wallow. Instead, I invested in myself, doubled down on my business, grew a loyal clientele, and practiced gratitude daily. Worth meant recognizing that my time, energy, and expertise had value&#8230; And acting like it.</p>
<h3 data-start="1439" data-end="1455">2021: Bold</h3>
<p data-start="1456" data-end="1498">Bold asked me to leap before I felt ready.</p>
<p data-start="1500" data-end="1749">I made a big decision, left my job, and stepped into a new role that required courage and trust. Later that year, I made another bold move, closing my business after realizing I had fallen in love with my new career and wanted to invest fully in it.</p>
<p data-start="1751" data-end="1932">This was the year I stopped settling. I learned how to advocate for myself, embrace graceful assertiveness, and make decisions that honored who I was becoming, not who I used to be.</p>
<h3 data-start="1934" data-end="1951">2022: Build</h3>
<p data-start="1952" data-end="2000">If Bold was the leap, Build was the scaffolding.</p>
<p data-start="2002" data-end="2213">I was moved from one cemetery to multiple, and boooooy was there work to be done. I spent that year building relationships, strengthening our reputation in the community, and building a team I was genuinely proud of.</p>
<p data-start="2215" data-end="2468">Build wasn’t just professional. Sarah and I also built something personal, our summer getaway, when we purchased a destination trailer and seasonal campsite. This year reminded me that growth happens both at work and at home, and both deserve intention.</p>
<h3 data-start="2470" data-end="2488">2023: Action</h3>
<p data-start="2489" data-end="2515">Action was about momentum.</p>
<p data-start="2517" data-end="2707">It was the year I stopped waiting for things to happen to me and started making them happen for me. I focused on developing my skills daily, leading from the front, and refusing complacency.</p>
<p data-start="2709" data-end="2993">This was a year of movement and follow through. I published my first book. I made a difficult but necessary personnel change. I secured paid speaking engagements. I published my first book. Action meant doing the work, even when it was uncomfortable, and trusting that clarity follows motion.</p>
<h3 data-start="2995" data-end="3015">2024: Colorful</h3>
<p data-start="3016" data-end="3110">After years of building, pushing, and proving, Colorful gave me permission to be fully myself.</p>
<p data-start="133" data-end="463">This year was about authenticity. About not being afraid to stray from norms. About embracing my eclectic, creative, bright, and occasionally wild nature. It was also the year I accepted a promotion to <span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">my current property</span></span>, a historic cemetery considered a crown jewel in Michigan. Almost immediately, I had to jump in and get started on an overhaul. It began with the need to grow the team from two to more than ten members. I didn’t limit myself to standard candidates. Instead, I built a colorful, diverse team that has become the foundation for all of the success Woodlawn has experienced since.</p>
<p data-start="3268" data-end="3508">Colorful reminded me that leadership doesn’t have to be beige to be effective. That creativity and professionalism aren’t opposites. That joy and depth can coexist. I drove forward, building on past progress, but in my own unmistakable way.</p>
<h3 data-start="3510" data-end="3526">2025: Flow</h3>
<p data-start="3527" data-end="3563">Flow was about ease, with intention.</p>
<p data-start="3565" data-end="3776">I structured my year to make living and working smoother, not clunkier. Systems mattered. Boundaries mattered. Energy mattered. Flow wasn’t about doing less. It was about doing things better, with less friction.</p>
<p data-start="3778" data-end="3901">This year helped me step out of constant reaction mode and into a rhythm that supported sustainability, clarity, and peace.</p>
<h3 data-start="3903" data-end="3922">2026: Elevate</h3>
<p data-start="3923" data-end="3950">And now, I’m looking ahead.</p>
<p data-start="3952" data-end="3984">My word for 2026 is <strong data-start="3972" data-end="3983">Elevate</strong>.</p>
<p data-start="3986" data-end="4290">This is the year of rising above the day to day and leading at a higher altitude. Elevate means strengthening my standards, honoring boundaries, and stepping fully into the role of a leader of leaders. It is about trusting the systems I’ve built and resisting the urge to overfunction for capable adults.</p>
<p data-start="4292" data-end="4411">2026 is about better conversations. Presence over busyness. Authority over accommodation. Impact over effort.</p>
<p data-start="4413" data-end="4541">I am elevating how I show up, how I lead, and how I protect my time and energy, so the work doesn’t just move forward. It rises.</p>
<p data-start="121" data-end="350">If you’ve never tried choosing a word for the year, I can’t recommend it enough. A single word has a way of clarifying decisions, grounding priorities, and offering a steady point of return when things feel noisy or overwhelming.</p>
<p data-start="352" data-end="539">You don’t have to have it all figured out. You just have to choose a word that feels honest for the season you’re in. One that can guide how you show up, how you decide, and how you grow.</p>
<p data-start="541" data-end="713">So as you look ahead, I’ll ask you the same question I ask myself each year.<br />
<br data-start="617" data-end="620" />What word do you want to carry with you, and who might you become if you truly lived into it?</p>
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		<item>
		<title>From Soldier to General: The Mindset Shift Every New Leader Must Make</title>
		<link>https://lizaaltenburg.com/leadershipshift/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=leadershipshift</link>
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		<dc:creator><![CDATA[Liza]]></dc:creator>
		<pubDate>Sat, 08 Nov 2025 16:29:58 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<guid isPermaLink="false">https://lizaaltenburg.com/?p=240599</guid>

					<description><![CDATA[Stepping into leadership sounds exciting… until you do it. Then it feels like someone handed you a sword, a map, and a compass… and forgot to mention the battlefield is on fire. The truth is, the transition from individual contributor to leader can feel daunting, overwhelming, and downright failure-inducing if it doesn’t come with a [&#8230;]]]></description>
										<content:encoded><![CDATA[<p data-start="234" data-end="294"><strong>Stepping into leadership sounds exciting… until you do it.</strong></p>
<p data-start="296" data-end="416">Then it feels like someone handed you a sword, a map, and a compass… and forgot to mention the battlefield is on fire.</p>
<p data-start="418" data-end="591">The truth is, the transition from individual contributor to leader can feel daunting, overwhelming, and downright failure-inducing if it doesn’t come with a mindset shift.</p>
<p data-start="593" data-end="723">Because the biggest difference between a non-leader and a leader isn’t a title. It’s the transformation from <strong>soldier to general</strong>.</p>
<h2 data-start="730" data-end="754">The Soldier Mindset</h2>
<p data-start="756" data-end="799">“Just tell me what to do and I’ll do it.”</p>
<p data-start="801" data-end="926">Soldiers are reliable, focused, and excellent executors. They thrive with structure, clear expectations, and defined goals.</p>
<p data-start="928" data-end="1210">But when you become a leader, the mission changes. Suddenly, you’re not the one receiving the orders. You’re the one giving them. You’re not just completing tasks; you’re creating vision. <em>And you’re not just responsible for your success anymore… you’re responsible for everyone’s.</em></p>
<h2 data-start="1217" data-end="1241">The Ownership Shift</h2>
<p data-start="1243" data-end="1479">Before leadership, ownership means taking responsibility for your personal performance. Sometimes you set your goals, but more often, you receive them. You chase them down, hit your numbers, and measure success by what you accomplish.</p>
<p data-start="1481" data-end="1600">In leadership, ownership expands, and so does the weight of it. Now you own the results of an entire group of people.</p>
<p data-start="1602" data-end="1782">That shift can feel heavy if you’re not ready for it. It can feel like pressure, guilt, even frustration. Because no matter how much you care, you can’t do the work for everyone.</p>
<p data-start="1784" data-end="2027">But when you are ready, when your mindset has evolved, that ownership becomes empowering. You start to see that you’re not limited by your individual capacity anymore. You multiply your impact through others. Their success is your success.</p>
<h2 data-start="2034" data-end="2080">Excuse-Driven Leadership Fails Every Time</h2>
<p data-start="2082" data-end="2145">I’ve seen it happen, and I’ve felt it myself.</p>
<p data-start="2147" data-end="2338">Some of the most talented, high-performing people take the leap into leadership and crash hard. Not because they lack ability, but because they entered leadership with a non-leader mindset.</p>
<p data-start="2340" data-end="2453">When a problem arose, they kept looking for a<em> lead-ier leader.</em><br data-start="2380" data-end="2383" /><em>An adult-ier adult.</em><br data-start="2402" data-end="2405" />Someone above them to fix what they now owned.</p>
<p data-start="2455" data-end="2561">But that’s not how leadership works.<br data-start="2491" data-end="2494" />When you’re the leader, no one is coming to save you. <em>You are it.</em></p>
<h2 data-start="2568" data-end="2616">From Finding Problems to Creating Solutions</h2>
<p data-start="2618" data-end="2770"><strong>Non-leaders find problems. Leaders find solutions</strong>.<br data-start="2668" data-end="2671" />A non-leader says, “This isn’t working.”<br data-start="2711" data-end="2714" />A leader says, “Let’s figure out how to make it work.”</p>
<p data-start="2772" data-end="2880">A non-leader says, “I can’t make people do things.”<br data-start="2823" data-end="2826" />A leader learns what makes people want to do things.</p>
<p data-start="2882" data-end="2976">A non-leader believes their environment controls them.<br data-start="2936" data-end="2939" />A leader creates their environment.</p>
<h2 data-start="2983" data-end="3026">It’s Not for Everyone, and That’s Okay</h2>
<p data-start="3028" data-end="3109">Let’s be honest: leadership isn’t for everyone, and there’s zero shame in that.</p>
<p data-start="3111" data-end="3269">There are people who are extraordinary contributors, craftsmen, specialists, and producers, and the world needs them just as much as it needs great leaders.</p>
<p data-start="3271" data-end="3427">But if you feel called to lead, if you feel that tug to build others up and shape something bigger than yourself, then it’s worth preparing intentionally.</p>
<h2 data-start="3434" data-end="3491">Five Ways to Prepare Yourself for Leadership Success</h2>
<p data-start="3493" data-end="3679"><strong data-start="3493" data-end="3524">1. Shift from “Me” to “We.”</strong><br data-start="3524" data-end="3527" />Leadership is no longer about your personal wins. It’s about the collective win. Ask yourself daily, “What does my team need from me today to succeed?”</p>
<p data-start="3681" data-end="3858"><strong data-start="3681" data-end="3716">2. Master Emotional Regulation.</strong><br data-start="3716" data-end="3719" />Your team will mirror your energy. Learn to manage your emotions. Stay calm in chaos, curious in conflict, and consistent in uncertainty.</p>
<p data-start="3860" data-end="4041"><strong data-start="3860" data-end="3903">3. Get Comfortable with Accountability.</strong><br data-start="3903" data-end="3906" />You can’t coach what you’re unwilling to confront. Accountability isn’t about criticism; it’s about helping people become their best.</p>
<p data-start="4043" data-end="4184"><strong data-start="4043" data-end="4073">4. Stay Solution-Oriented.</strong><br data-start="4073" data-end="4076" />The higher you climb, the fewer instructions you’ll get. Leaders don’t wait for direction. They create it.</p>
<p data-start="4186" data-end="4373"><strong data-start="4186" data-end="4214">5. Lead the Whole Human.</strong><br data-start="4214" data-end="4217" />The best leaders care about their people beyond the job description. Know what motivates them, what drains them, and what they’re chasing outside of work.</p>
<h2 data-start="4380" data-end="4405">The Moment It Clicks</h2>
<p data-start="4407" data-end="4510">Leadership will always stretch you. It will test your patience, your confidence, and your resilience.</p>
<p data-start="4512" data-end="4708">But the moment you stop waiting for orders and start setting the course, leadership stops feeling like a burden and starts feeling like a privilege.</p>
<p data-start="4710" data-end="4863">Because when your success depends not on what you accomplish alone, but on how well you help others rise, that’s when you know you’re <em>leading for real</em>.</p>
]]></content:encoded>
					
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		<title>Responding vs. Reacting: The Quiet Discipline That Defines Greatness</title>
		<link>https://lizaaltenburg.com/responding-vs-reacting-the-quiet-discipline-that-defines-greatness/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=responding-vs-reacting-the-quiet-discipline-that-defines-greatness</link>
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		<dc:creator><![CDATA[Liza]]></dc:creator>
		<pubDate>Fri, 31 Oct 2025 16:48:29 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<guid isPermaLink="false">https://lizaaltenburg.com/?p=240593</guid>

					<description><![CDATA[Every interaction holds weight. The words we choose, the tone we use, and even the pauses between them can either bring calm to chaos or unintentionally add to it. That’s why one of the most important skills a professional can develop isn’t taught in a classroom or found in a training manual. It’s the ability [&#8230;]]]></description>
										<content:encoded><![CDATA[<p data-start="199" data-end="378">Every interaction holds weight. The words we choose, the tone we use, and even the pauses between them can either bring calm to chaos or unintentionally add to it. That’s why one of the most important skills a professional can develop isn’t taught in a classroom or found in a training manual. It’s the ability to <strong data-start="543" data-end="572">respond instead of react.</strong></p>
<p data-start="579" data-end="639"><strong data-start="584" data-end="639">Reacting is instinctive. Responding is intentional.</strong></p>
<p data-start="641" data-end="799">A <em data-start="643" data-end="653">reaction</em> is emotional, immediate, and often rooted in our own discomfort.<br data-start="718" data-end="721" />A <em data-start="723" data-end="733">response</em> is grounded, thoughtful, and centered on the other person’s need.</p>
<p data-start="801" data-end="879">The difference might seem small in theory, but in practice, it’s everything.</p>
<p data-start="881" data-end="1141">A grieving daughter questions a contract that’s already signed.<br data-start="944" data-end="947" />A frustrated family member insists their loved one “had this all taken care of.”<br data-start="1027" data-end="1030" />A co-worker snaps under pressure.<br data-start="1063" data-end="1066" />A lead goes cold right after you’ve spent hours preparing a presentation.</p>
<p data-start="1143" data-end="1316">In each of these moments, you have a choice:<br data-start="1187" data-end="1190" />Do you <em data-start="1197" data-end="1204">react </em>(defensive, flustered, or frustrated)?<br data-start="1241" data-end="1244" />Or do you <em data-start="1254" data-end="1263">respond (a</em>nchored in empathy, curiosity, and professionalism)?</p>
<p data-start="1323" data-end="1367"><strong data-start="1328" data-end="1367">In deathcare, reactions can ripple.</strong></p>
<p data-start="1369" data-end="1619">Because families in grief are raw, even a momentary reaction such as an eye roll, a sigh, or a clipped response can feel amplified. It can confirm their worst fear: that they’re just another transaction in a system that doesn’t understand their pain.</p>
<p data-start="1621" data-end="1824">A response, on the other hand, has the power to <em data-start="1669" data-end="1677">steady</em> a family. It communicates calm in the storm. It creates safety. It shows that even though emotions are high, <strong data-start="1787" data-end="1824">you are the safe one in the room.</strong></p>
<p data-start="1826" data-end="1910">And when you can be the calm, steady presence others need, that’s when trust begins.</p>
<p data-start="1917" data-end="1965"><strong data-start="1922" data-end="1965">How to move from reacting to responding</strong></p>
<ol data-start="1967" data-end="2559">
<li data-start="1967" data-end="2112">
<p data-start="1970" data-end="2112"><strong data-start="1970" data-end="1997">Pause before you speak. </strong>Even a two-second breath can make the difference between reacting from emotion and responding from empathy.</p>
</li>
<li data-start="2114" data-end="2279">
<p data-start="2117" data-end="2279"><strong data-start="2117" data-end="2157">Lead with curiosity, not correction. </strong>Instead of “That’s not how it works,” try “Tell me more about what you understood so we can get on the same page.”</p>
</li>
<li data-start="2281" data-end="2418">
<p data-start="2284" data-end="2418"><strong data-start="2284" data-end="2306">Anchor in purpose. </strong>Remind yourself: <em data-start="2329" data-end="2416">I’m not here to win an argument. I’m here to help this family find peace and clarity.</em></p>
</li>
<li data-start="2420" data-end="2559">
<p data-start="2423" data-end="2559"><strong data-start="2423" data-end="2459">Reflect after difficult moments. </strong>Ask yourself, “What triggered my reaction?” Awareness is the first step toward self-mastery.</p>
</li>
</ol>
<p data-start="2566" data-end="2664"><strong data-start="2571" data-end="2664"><br />
The professionals who respond instead of react don’t just serve families. They lead them.</strong></p>
<p data-start="2666" data-end="2892">In a world where emotions run high and the stakes are deeply personal, your response can either elevate or erode the trust families place in you. The difference is discipline, and it’s a muscle worth strengthening every day.</p>
<p data-start="2894" data-end="3089">When you choose to respond with calm, compassion, and clarity, you become more than a counselor or manager.</p>
<p>You become a source of peace in someone’s storm.<br data-start="3052" data-end="3055" /><br />
Responding instead of reacting is what transforms a good professional into a trusted leader. It’s what sets you apart in moments that matter most.</p>
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		<title>Why I Swapped Vision Boards for Hindsight Boards (And Why Every Entrepreneur Should Too)</title>
		<link>https://lizaaltenburg.com/hindsight/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=hindsight</link>
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		<dc:creator><![CDATA[Liza]]></dc:creator>
		<pubDate>Thu, 03 Apr 2025 21:19:42 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<guid isPermaLink="false">https://lizaaltenburg.com/?p=240572</guid>

					<description><![CDATA[At the start of each year, our feeds are flooded with vision boards. Goals. Resolutions. Mood boards filled with big dreams and motivational quotes. And I love a good goal-setting session—don’t get me wrong. But I’ve learned something even more powerful than dreaming big: looking back. That’s where Hindsight Boards come in. What’s a Hindsight [&#8230;]]]></description>
										<content:encoded><![CDATA[<p class="" data-start="336" data-end="486">At the start of each year, our feeds are flooded with <em data-start="390" data-end="406">vision boards.</em> Goals. Resolutions. Mood boards filled with big dreams and motivational quotes.</p>
<p class="" data-start="488" data-end="625">And I love a good goal-setting session—don’t get me wrong. But I’ve learned something even more powerful than dreaming big: looking back.</p>
<p class="" data-start="627" data-end="669">That’s where <strong data-start="640" data-end="660">Hindsight Boards</strong> come in.</p>
<hr class="" data-start="885" data-end="888" />
<h3 class="" data-start="676" data-end="705">What’s a Hindsight Board?</h3>
<p class="" data-start="707" data-end="817">It’s exactly what it sounds like: a visual, month-by-month recap of what <em data-start="780" data-end="790">actually</em> happened in your business.</p>
<p class="" data-start="819" data-end="1008">No fluff. No filters. Just honest data presented in a way that helps your team (or just you, if you&#8217;re a solopreneur) understand what’s working, what’s not, and where the opportunities lie.</p>
<p class="" data-start="1010" data-end="1110"><strong>Each month, I create and frame a board tracking:</strong></p>
<ul data-start="1112" data-end="1397">
<li class="" data-start="1112" data-end="1154">
<p class="" data-start="1114" data-end="1154">Monthly revenue and where it came from</p>
</li>
<li class="" data-start="1155" data-end="1187">
<p data-start="1157" data-end="1187"># of clients served</p>
</li>
<li class="" data-start="1188" data-end="1224">
<p class="" data-start="1190" data-end="1224">Product or service mix breakdown</p>
</li>
<li class="" data-start="1225" data-end="1250">
<p class="" data-start="1227" data-end="1250">Average sales per sales team member</p>
</li>
<li class="" data-start="1251" data-end="1362">
<p class="" data-start="1253" data-end="1362">Pre-need vs at-need ratios (in your world, maybe it’s new vs repeat customers or inbound vs outbound leads)</p>
</li>
<li class="" data-start="1363" data-end="1397">
<p class="" data-start="1365" data-end="1397">Individual and team highlights</p>
</li>
</ul>
<p class="" data-start="1399" data-end="1460">These boards give us more than metrics—they give us momentum.</p>
<p class="" data-start="1517" data-end="1646">And on a more personal level? I’ve seen Hindsight Boards work wonders for entrepreneurs, content creators, and solopreneurs, too. Case in point: Peep entrepreneur me bolding up my January 2020 hindsight board!</p>
<p><img decoding="async" class="aligncenter wp-image-240574 size-medium" src="https://lizaaltenburg.com/wp-content/uploads/2025/04/83973383_2545718572311290_36727953270243328_n-1-225x300.jpg" alt="" width="225" height="300" srcset="https://lizaaltenburg.com/wp-content/uploads/2025/04/83973383_2545718572311290_36727953270243328_n-1-225x300.jpg 225w, https://lizaaltenburg.com/wp-content/uploads/2025/04/83973383_2545718572311290_36727953270243328_n-1-768x1024.jpg 768w, https://lizaaltenburg.com/wp-content/uploads/2025/04/83973383_2545718572311290_36727953270243328_n-1-1152x1536.jpg 1152w, https://lizaaltenburg.com/wp-content/uploads/2025/04/83973383_2545718572311290_36727953270243328_n-1-610x813.jpg 610w, https://lizaaltenburg.com/wp-content/uploads/2025/04/83973383_2545718572311290_36727953270243328_n-1-1080x1440.jpg 1080w, https://lizaaltenburg.com/wp-content/uploads/2025/04/83973383_2545718572311290_36727953270243328_n-1.jpg 1511w" sizes="(max-width: 225px) 100vw, 225px" /></p>
<p class="" data-start="1648" data-end="1909"> A simple desk calendar covered in sticky notes told the story of a month’s worth of effort in my online business:<br data-start="1777" data-end="1780" />&#x2705; Daily engagement<br data-start="1798" data-end="1801" />&#x2705; New followers<br data-start="1816" data-end="1819" />&#x2705; Workbook progress<br data-start="1838" data-end="1841" />&#x2705; Facebook Live stats<br data-start="1862" data-end="1865" />&#x2705; A commitment to show up every single day</p>
<p class="" data-start="1911" data-end="1950">That’s what growth <em data-start="1930" data-end="1938">really</em> looks like.</p>
<hr class="" data-start="1952" data-end="1955" />
<h3 class="" data-start="1957" data-end="1980">Why Hindsight Works</h3>
<p class="" data-start="1982" data-end="2106">We’ve all heard the phrase, “Hindsight is 20/20.” It&#8217;s usually used to describe regret. But what if we flipped that idea?</p>
<p class="" data-start="2108" data-end="2156">What if hindsight became your greatest tool for:</p>
<p class="" data-start="2158" data-end="2351">&#x2705; Spotting what’s <em data-start="2176" data-end="2186">actually</em> working<br data-start="2194" data-end="2197" />&#x2705; Understanding where your time is best spent<br data-start="2242" data-end="2245" />&#x2705; Tracking small wins that add up over time<br data-start="2288" data-end="2291" />&#x2705; Creating data-driven goals (instead of wishful thinking)</p>
<p class="" data-start="2353" data-end="2428">Hindsight Boards are a visual way to honor your effort <em data-start="2408" data-end="2413">and</em> your outcomes.</p>
<hr class="" data-start="2430" data-end="2433" />
<h3 class="" data-start="2435" data-end="2488">For Teams, Entrepreneurs, and Side Hustlers Alike</h3>
<p class="" data-start="2490" data-end="2585">Whether you’re a seasoned sales manager or just launched your Etsy shop, Hindsight Boards work.</p>
<ul data-start="2587" data-end="2862">
<li class="" data-start="2587" data-end="2669">
<p class="" data-start="2589" data-end="2669">For salespeople: it keeps you grounded in real results, not just the next quota.</p>
</li>
<li class="" data-start="2670" data-end="2753">
<p class="" data-start="2672" data-end="2753">For entrepreneurs: it gives you a clearer picture than any to-do list ever could.</p>
</li>
<li class="" data-start="2754" data-end="2862">
<p class="" data-start="2756" data-end="2862">For creatives and content creators: it helps you celebrate progress even when the big goals feel far away.</p>
</li>
</ul>
<hr class="" data-start="2864" data-end="2867" />
<h3 class="" data-start="2869" data-end="2916">Vision is Beautiful. But Hindsight is Fuel.</h3>
<p class="" data-start="2918" data-end="3055">You can still have your dreams, your affirmations, your inspiration boards. But don’t forget to make space for <em data-start="3029" data-end="3055">what’s already happened.</em></p>
<p class="" data-start="3057" data-end="3177">Because when you take the time to look back—visually, clearly, and consistently—you give yourself a better path forward.</p>
<p class="" data-start="3179" data-end="3396">So whether it’s a framed board in your office or a sticky-note calendar in your living room… build your Hindsight Board. And don’t underestimate the power of showing yourself (and your team) just how much you&#8217;ve done.</p>
<p data-start="3179" data-end="3396">Vision gets you inspired.<br data-start="1880" data-end="1883" /><strong data-start="1883" data-end="1914">Hindsight gets you results.</strong></p>
<hr class="" data-start="3398" data-end="3401" />
<p class="" data-start="3403" data-end="3585"><strong data-start="3403" data-end="3585">So what’s on your Hindsight Board this month? If you don’t have one yet, maybe it’s time to swap out the glitter and glue for some honest data and a fresh frame. I’d love to see your version—whether it’s fancy or scrappy, framed or freeform. Let’s celebrate the wins we’ve already earned.</strong></p>
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		<title>Springtime in the Cemetery: Navigating Renewal and Grief with Compassion</title>
		<link>https://lizaaltenburg.com/springtime-in-the-cemetery-navigating-renewal-and-grief-with-compassion/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=springtime-in-the-cemetery-navigating-renewal-and-grief-with-compassion</link>
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		<dc:creator><![CDATA[Liza]]></dc:creator>
		<pubDate>Thu, 13 Mar 2025 16:27:49 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<guid isPermaLink="false">https://lizaaltenburg.com/?p=240568</guid>

					<description><![CDATA[Cemeterian Friends, a Gentle Reminder as Spring Arrives&#8230; With the changing seasons comes a shift in the emotions that enter our gates. Spring symbolizes renewal, but for many, it also underscores poignant reminders of loss. Understanding Grief and Frustration As the weather warms, families may feel guilty for not visiting during the colder months. This [&#8230;]]]></description>
										<content:encoded><![CDATA[<p data-start="0" data-end="58">Cemeterian Friends, a Gentle Reminder as Spring Arrives&#8230;</p>
<p data-start="60" data-end="226">With the changing seasons comes a shift in the emotions that enter our gates. Spring symbolizes renewal, but for many, it also underscores poignant reminders of loss.</p>
<p data-start="228" data-end="689"><strong data-start="231" data-end="270">Understanding Grief and Frustration</strong></p>
<p data-start="228" data-end="689">As the weather warms, families may feel guilty for not visiting during the colder months. This guilt can sometimes manifest as frustration directed towards us. They might remember the cemetery as lush and green, not as it appears in early spring with brown grass and remnants of winter. It&#8217;s important to remember that while we witness these seasonal changes routinely, for some families, the contrast can be striking.</p>
<p data-start="691" data-end="736"><strong data-start="694" data-end="736">Springtime Challenges in Cemetery Care</strong></p>
<ul data-start="737" data-end="1542">
<li data-start="737" data-end="964"><strong data-start="739" data-end="757">Weather Delays</strong>: The wet and soft ground of early spring can delay clean-ups or repairs. Heavy equipment might damage the grounds under these conditions. Clear communication about these delays can help manage expectations.</li>
<li data-start="965" data-end="1153"><strong data-start="967" data-end="989">Winter Decorations</strong>: The lingering winter decorations can upset some when removed, even if it&#8217;s in line with our policies. Gentle reminders about our guidelines can ease this tension.</li>
<li data-start="1154" data-end="1362"><strong data-start="1156" data-end="1178">Marker Adjustments</strong>: Frost heaves and ground shifts might cause markers to tilt or sink, which families could perceive as neglect. Explaining the natural processes can help build understanding and trust.</li>
<li data-start="1363" data-end="1542"><strong data-start="1365" data-end="1396">Decorations as Acts of Love</strong>: The fresh flowers and decorations that appear are tangible expressions of love. Handling cleanup with empathy can make a significant difference.</li>
</ul>
<p data-start="1544" data-end="1598"><strong data-start="1547" data-end="1598">Emotional Considerations for Those in Deathcare</strong></p>
<ul data-start="1599" data-end="2374">
<li data-start="1599" data-end="1766"><strong data-start="1601" data-end="1624">Amplified Reactions</strong>: To a grieving person, a minor issue like a muddy path might feel deeply personal. Responding with compassion can defuse potential conflicts.</li>
<li data-start="1767" data-end="1974"><strong data-start="1769" data-end="1787">Complex Visits</strong>: Not every visit is straightforward—many bring complex emotions like guilt or unresolved conflicts. Their reactions may reflect deeper personal issues rather than immediate surroundings.</li>
<li data-start="1975" data-end="2183"><strong data-start="1977" data-end="2002">The Value of Presence</strong>: Our presence, kindness, and responsiveness matter more than achieving perfection. Being visible and attentive reassures families that their loved ones are respected and cared for.</li>
<li data-start="2184" data-end="2374"><strong data-start="2186" data-end="2210">Self-Care is Crucial</strong>: The emotional labor of working in deathcare is immense. It’s vital to take breaks, support each other, and remember that you can&#8217;t help others if you&#8217;re depleted.</li>
</ul>
<p data-start="2376" data-end="2528"><strong data-start="2379" data-end="2413">The Sacred Work of Cemeterians</strong></p>
<p data-start="2376" data-end="2528">Your work is profoundly sacred, your patience often stretched thin, but the impact you make is truly immeasurable.</p>
<p data-start="2530" data-end="2752" data-is-last-node="" data-is-only-node="">Thank you for your dedication, for the care you extend, and for holding space for families during their most vulnerable times. You are the quiet guardians of memory and mourning, making an indelible impact on the world.</p>
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		<title>It’s Okay to Cry: A Reflection on Humanity in Deathcare</title>
		<link>https://lizaaltenburg.com/its-okay-to-cry-a-reflection-on-humanity-in-deathcare/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=its-okay-to-cry-a-reflection-on-humanity-in-deathcare</link>
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		<dc:creator><![CDATA[Liza]]></dc:creator>
		<pubDate>Tue, 25 Feb 2025 21:39:55 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<guid isPermaLink="false">https://lizaaltenburg.com/?p=240563</guid>

					<description><![CDATA[Recently, I found myself deeply moved while sitting with a family grieving their 98-year-old matriarch. As they shared their stories—some bringing laughter, others bringing tears—I saw in their faces a reflection of my own experiences with loss. I knew the rugged path of healing that lay ahead for them, and part of me wished I [&#8230;]]]></description>
										<content:encoded><![CDATA[<p data-start="195" data-end="704">Recently, I found myself deeply moved while sitting with a family grieving their 98-year-old matriarch. As they shared their stories—some bringing laughter, others bringing tears—I saw in their faces a reflection of my own experiences with loss. I knew the rugged path of healing that lay ahead for them, and part of me wished I could fast-forward time—past the sting of fresh grief to a moment when memories bring more warmth than pain, when the smiles come just as freely, but the tears don’t cut as deep.</p>
<p data-start="706" data-end="1082">The room was filled with love, gratitude, and an undeniable sense of loss. Every lighthearted tale carried with it the unspoken weight of knowing that no new memories would be made. Their grief was palpable, their love profound. And as I listened, the emotions tugged at something deep within me—memories of my own goodbyes to the matriarch of my family nearly 15 years ago.</p>
<p data-start="1084" data-end="1181">And there, amidst their collective remembrance and my own quiet reflections, I cried with them.</p>
<p data-start="1183" data-end="1243">It wasn’t planned. It wasn’t forced. It was simply <em data-start="1234" data-end="1240">real</em>.</p>
<p data-start="1245" data-end="1570">In that moment, holding back felt wrong. Because grief is real. Love is real. And the impact of a life well lived—especially one that spanned nearly a century—is undeniable. She had lived a life of significance, one filled with laughter, love, and stories worth telling. A life <em data-start="1523" data-end="1540">worth grieving.</em> A life <em data-start="1548" data-end="1568">worth celebrating.</em></p>
<h5 data-start="1572" data-end="1634"><strong data-start="1576" data-end="1632">The Fine Line Between Professionalism and Compassion</strong></h5>
<p data-start="1636" data-end="2006">In deathcare, professionalism is often equated with composure. We are taught to be the steady hand, the calm presence, the guide through a family’s darkest hours. And while maintaining professionalism is crucial, we sometimes forget that it’s not about keeping an emotional distance. Families don’t need us to be unbreakable walls; they need to know we genuinely care.</p>
<p data-start="2008" data-end="2261">This profession thrives on human connection. We do more than provide a service—we walk alongside people in their grief, helping them find peace in their decisions. And sometimes, the most powerful connection we can offer is to simply <em data-start="2242" data-end="2258">feel with them</em>.</p>
<p data-start="2263" data-end="2359">But there’s a difference between <em data-start="2296" data-end="2309">being moved</em> by a family’s grief and <em data-start="2334" data-end="2350">being overcome</em> by it.</p>
<p data-start="2361" data-end="2585">Crying with a family is okay when it happens naturally, when it comes from a place of genuine empathy. It’s okay when it deepens the connection, when it affirms that their loved one’s life mattered beyond their own circle.</p>
<p data-start="2587" data-end="2994">But it’s <em data-start="2596" data-end="2601">not</em> okay when our own emotions overshadow theirs. When the focus shifts from <em data-start="2675" data-end="2682">their</em> loss to <em data-start="2691" data-end="2696">our</em> reaction. Families turn to us for support, not to feel like they need to comfort <em data-start="2778" data-end="2782">us</em>. If our emotions become overwhelming, if we feel ourselves losing composure to the point where the family notices and shifts their attention to us—that’s a sign to step back, take a breath, and regain control.</p>
<p data-start="2996" data-end="3078">Because while it’s okay to cry, it’s not about <em data-start="3043" data-end="3048">our</em> grief. It’s about <em data-start="3067" data-end="3076">theirs.</em></p>
<h5 data-start="3080" data-end="3124"><strong data-start="3084" data-end="3122">Holding Space Without Taking Space</strong></h5>
<p data-start="3126" data-end="3383">Finding the balance between professional composure and genuine compassion is key. We are not just service providers—we are witnesses to love, loss, and the legacies left behind. And sometimes, showing our humanity is the most professional thing we can do.</p>
<p data-start="3385" data-end="3504">So yes, it’s okay to cry. It’s okay to let families see that their loved one touched your heart. It’s okay to <em data-start="3495" data-end="3501">feel</em>.</p>
<p data-start="3506" data-end="3602">But always remember: We are there to <em data-start="3543" data-end="3552">support</em> their grief, not to shift the weight onto them.</p>
<p data-start="3604" data-end="3730">Have you ever found yourself navigating this balance? How did you handle it? I’d love to hear your thoughts and experiences.</p>
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		<title>Stop Making Resolutions, and Do This Instead!</title>
		<link>https://lizaaltenburg.com/resolutions/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=resolutions</link>
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		<dc:creator><![CDATA[Liza]]></dc:creator>
		<pubDate>Mon, 16 Dec 2024 20:50:17 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<guid isPermaLink="false">https://lizaaltenburg.com/?p=240559</guid>

					<description><![CDATA[Over 15 years ago, a friend and mentor shared a powerful four-step planning strategy with me that has truly transformed how I approach each year. I've tailored it over the years to fit my needs, and now, I want to share this guide with you.]]></description>
										<content:encoded><![CDATA[<p>As we usher in another new year, I find myself reflecting on just how quickly time passes and the importance of actively shaping the life we want.</p>
<p>Are you ready to take charge and MAKE 2025 work FOR you, or are you going to be passive and LET 2025 happen TO you?</p>
<p>The choice is yours.</p>
<p>Over 15 years ago, a friend and mentor shared a powerful four-step planning strategy with me that has truly transformed how I approach each year. I&#8217;ve tailored it over the years to fit my needs, and now, I want to share this guide with you.</p>
<p><strong>Step 1: Define What Matters Most</strong></p>
<p>First, identify your priorities to align your actions with your intentions. Here are mine as an example, in random order:</p>
<ol>
<li>Self-Care</li>
<li>Work Ethic</li>
<li>Education</li>
<li>Family</li>
<li>Friends</li>
</ol>
<p>Consider what&#8217;s essential in your life. And remember, including &#8216;Self-Care&#8217; on this list isn&#8217;t just optional; it&#8217;s necessary. Especially for those who habitually put others first—this is how you avoid burnout and ensure you&#8217;re the best version of yourself for everyone around you.</p>
<p><em>(Pro-tip: This can also be done by considering the roles you play in life&#8230; For example, mother, employee, entrepreneur, friend, student, etc.)</em></p>
<p><strong>Step 2: Set SMART Goals</strong></p>
<p>For each priority, define success in specific, measurable, achievable, relevant, and time-bound terms. Avoid vague ambitions, and using words like &#8220;more&#8221;, &#8220;less&#8221;, &#8220;get better at&#8221;, etc. Here are examples from my past plans:</p>
<ul>
<li>Family: Plan and take a week-long vacation out of state.</li>
<li>Spirituality: Attend church a set number of times throughout the year.</li>
<li>Friends: Schedule at least one night out each week.</li>
<li>Career: Target a specific sales or profit figure.</li>
<li>Personal: Read a certain number of leisure books.</li>
<li>Professional Development: Read a set number of business-related books.</li>
</ul>
<p><strong>Step 3: Visual Progress Tracking</strong></p>
<p>Break down your goals into tangible steps. For instance, if your goal is to earn $100K, divide this into increments (like $10K) and check these off as you progress. This visual representation of your achievements can be incredibly motivating, not to mention the power you&#8217;ll feel when you draw an X through what you&#8217;ve already accomplished.</p>
<p><strong>Step 4: Regular Review</strong></p>
<p>Keep your goals close—literally. Carry a printed (yes, Gen Z&#8217;ers, even you) copy in your wallet or purse and make a weekly appointment with yourself to review and check off accomplishments. Seriously, set an alarm on your phone &#8211; this is the key to success. This constant reminder keeps you focused and committed.</p>
<p>My annual planning session usually takes me about 45 minutes from start to print. Below, I’ve included an example from a previous year to inspire you.</p>
<p><em><img loading="lazy" decoding="async" class="alignleft wp-image-240560" src="https://lizaaltenburg.com/wp-content/uploads/2024/12/Untitled-design-4-e1734381607406-1024x503.png" alt="" width="650" height="319" /><br />
</em></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><em>Example of one of my visual trackers from the past.</em></p>
<p>Remember, a well-planned year is more likely to be a successful one. I guarantee if you embrace this method, you’ll find 2025 to be one of your most productive and fulfilling years yet.</p>
<p>Now that you’re equipped with the tools to set meaningful annual goals, it’s time to get started. Don&#8217;t let another year just pass by&#8230; Make it happen!</p>
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		<title>Disruption Starts with Mindset: Lessons from My Wife&#8217;s Sales Journey</title>
		<link>https://lizaaltenburg.com/disruption/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=disruption</link>
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		<dc:creator><![CDATA[Liza]]></dc:creator>
		<pubDate>Thu, 05 Dec 2024 21:42:51 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<guid isPermaLink="false">https://lizaaltenburg.com/?p=240555</guid>

					<description><![CDATA[My wife, Sarah, recently took a leap of faith into a completely new industry. She left a career in church work and ministry to start a job in sales—working from home, selling over the phone. She’s not a lifelong salesperson. She’s not a seasoned sales professional. This was uncharted territory for her—a gamble. Like any [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>My wife, Sarah, recently took a leap of faith into a completely new industry. She left a career in church work and ministry to start a job in sales—working from home, selling over the phone. She’s not a lifelong salesperson. She’s not a seasoned sales professional. This was uncharted territory for her—a gamble.</p>
<p>Like any big change, it came with its challenges. There were tough days—days when she made more than 550 calls, had only a handful of actual conversations, and didn’t close a single sale. For anyone in sales, you know those days can feel like a mountain you’re climbing with no summit in sight.</p>
<p>And yet, in her very first full month on the job, Sarah was the <strong>#1 salesperson in the entire company</strong>—out of almost 200 salespeople across North America.</p>
<p>Talk about disruption.</p>
<p>As someone who has spent my life in sales as a leader, coach, and practitioner, watching Sarah stir things up at her new company has been inspiring. It’s also been a powerful reminder of the ability of <em>one person</em> to elevate an entire team or department simply by excelling.</p>
<p>But it also got me thinking: How often do we underestimate ourselves simply because we’re not “experts” yet?</p>
<h3>The Myth of Expertise</h3>
<p>Sarah could have gone into this role telling herself, <em>“I’ll succeed eventually—after I’ve seen enough, learned enough, experienced mediocrity for a while, and earned my place at the table.”</em></p>
<p>But here’s the truth: <strong>Experts don’t become experts by waiting and observing. They become experts by DOING.</strong></p>
<p>Sarah didn’t wait until she had years of experience or a notebook full of “best practices.” She learned as she went, trusted her instincts, and kept putting in the work—even on those tough days. Her story is a reminder that expertise is a result of action, not a prerequisite for success.</p>
<p>How often do we tell ourselves, <em>“I’ll get there one day—once I know more, once I’ve seen more, once I’ve failed a few more times”?</em></p>
<p>It’s a trap! That mindset keeps us playing small, waiting to excel in the future instead of choosing to excel right now.</p>
<h3>The Power of Mindset</h3>
<p>Sarah didn’t limit herself to what others had done or what they expected her to do. She set her own standard. She didn’t play it safe or wait for someone to give her permission to succeed. She competed only with herself and refused to let inexperience define her potential.</p>
<p>Her story reminds me that expectations—whether they’re placed on us by others or by ourselves—are deceptive. They often reflect what’s <em>been</em> done, not what’s <em>possible.</em></p>
<h3>Lessons for 2025</h3>
<p>As we approach 2025, Sarah’s experience offers a powerful takeaway:</p>
<p><strong>Don’t underestimate yourself because you’re not an “expert” yet.</strong></p>
<p>It’s easy to set goals based on what others have achieved, to tell yourself, <em>“If I can just match that, I’ll be successful.”</em> But when you do, you risk missing the opportunity to be truly disruptive—to elevate not just your own performance but the standard for everyone around you.</p>
<p>Instead, focus on competing with yourself. Ask:</p>
<ul>
<li>What limits am I imposing on myself that don’t need to exist?</li>
<li>What’s the absolute best I’m capable of right now?</li>
<li>How can I exceed <em>my own</em> expectations?</li>
</ul>
<p><strong>Success doesn’t wait for expertise. Success <em>creates</em> expertise.</strong></p>
<p>So if your mindset is telling you, <em>“I’ll achieve top levels once I’ve seen more, learned more, or experienced mediocrity for a while longer,”</em> it’s time to change your mindset.</p>
<p>Because success isn’t about meeting expectations—it’s about rewriting them.</p>
<p>As you set your goals for the new year, challenge yourself to think differently. Don’t just aim to “do well.” Aim to disrupt the norm. Show yourself—and the people around you—that the limits we place on success are often just illusions.</p>
<p>Whether you’re new to an industry or have been in it for years, the true power of disruption starts with one simple but transformative thing: your mindset.</p>
<p>Here’s to breaking ceilings, rewriting expectations, and becoming an expert through <em>action</em> in 2025.</p>
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		<title>A big business no-no: &#8220;Let me ask my manager.&#8221;</title>
		<link>https://lizaaltenburg.com/a-big-business-no-no-let-me-ask-my-manager/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=a-big-business-no-no-let-me-ask-my-manager</link>
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		<dc:creator><![CDATA[Liza]]></dc:creator>
		<pubDate>Thu, 01 Aug 2024 14:02:47 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<guid isPermaLink="false">https://lizaaltenburg.com/?p=240550</guid>

					<description><![CDATA[In the realm of service, particularly in sensitive sectors like deathcare, the ability to fully own client interactions and choose words thoughtfully is not just beneficial—it&#8217;s essential. Effective communication can significantly enhance the perception of our competence and empathy, reinforcing trust and building stronger relationships. Taking ownership in client interactions means more than just responding [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>In the realm of service, particularly in sensitive sectors like deathcare, the ability to fully own client interactions and choose words thoughtfully is not just beneficial—it&#8217;s essential. Effective communication can significantly enhance the perception of our competence and empathy, reinforcing trust and building stronger relationships.</p>
<p>Taking ownership in client interactions means more than just responding to inquiries; it involves a proactive approach to resolving issues and ensuring satisfaction. When a client approaches us with a concern, it is crucial to address not only the immediate needs but also any subsequent steps that might be required. This approach demonstrates our commitment to providing exceptional service and shows that we value their trust and confidence in our ability to handle their needs.</p>
<p>Taking ownership also means avoiding passing the responsibility to others. It&#8217;s about ensuring the client feels heard and supported throughout their interaction with our organization, and it highlights our dedication to their care. A consistent &#8220;the buck stops here&#8221; mentality will enhance your business exponentially.</p>
<h4>The Power of Careful Word Choice</h4>
<p>The words we choose in our interactions can have a profound impact on how clients perceive us. By adjusting our language, we can maintain a position of authority and trust:</p>
<ul>
<li><strong>Escalating Concerns</strong>: Instead of phrases that might diminish our authority like, &#8220;Let me ask my manager,&#8221; opt for &#8220;Let me check on that for you.&#8221; This small change ensures that clients see us as knowledgeable and capable of verifying the answer(s) ourselves, reinforcing our role as their primary point of contact.</li>
<li><strong>Introductions</strong>: Changing &#8220;This is my manager&#8221; to &#8220;This is our Service Manager,&#8221; or &#8220;this is our Office Manager,&#8221; not only personalizes the introduction but also strengthens the professional context, enhancing the client&#8217;s perception of teamwork and expertise within our organization.</li>
</ul>
<p>When you say you need to &#8220;ask your manager,&#8221; and the response does not align with the client&#8217;s hopes or they have additional questions, they may feel compelled to bypass you and speak directly to your superior. This can undermine your role and reduce their confidence in your capabilities. Instead, use language that asserts your expertise and ability to handle their needs independently, thereby preserving the strength of your professional relationship.</p>
<p>Fore example, if a client inquires about an organization guideline or capability to meet a specific request, a response like &#8220;Let me double-check our policies for you,&#8221; or &#8220;Give me just a moment to check on that for you,&#8221; not only addresses their question but also reassures them of your intent to provide accurate and helpful guidance.</p>
<h4>A Call to Empathetic Communication</h4>
<p>As professionals dedicated to serving others at critical moments, it is paramount that we own our interactions and choose our words with care. This practice does not merely enhance our professionalism; it builds enduring trust and confidence with the clients we serve. By ensuring consistency and reliability in our communication, we position ourselves not just as service providers, but as compassionate allies during our clients&#8217; most challenging times.</p>
<p>Embody these principles in every interaction, thereby elevating your service and honoring the trust placed in us by those you serve.</p>
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		<title>It Matters HOW You Win</title>
		<link>https://lizaaltenburg.com/it-matters-how-you-win/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=it-matters-how-you-win</link>
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		<dc:creator><![CDATA[Liza]]></dc:creator>
		<pubDate>Tue, 02 Jan 2024 16:29:10 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<guid isPermaLink="false">https://lizaaltenburg.com/?p=240504</guid>

					<description><![CDATA[It Matters How You Win: The Power of Integrity in Life and Business In the grand theater of life and business, success is often portrayed as the ultimate goal. The pursuit of success can be exhilarating, and the thrill of victory, undeniable. However, have you ever stopped to consider how you achieve that success? Does [&#8230;]]]></description>
										<content:encoded><![CDATA[<h4><strong>It Matters How You Win: The Power of Integrity in Life and Business</strong></h4>
<p>In the grand theater of life and business, success is often portrayed as the ultimate goal. The pursuit of success can be exhilarating, and the thrill of victory, undeniable. However, have you ever stopped to consider how you achieve that success? Does the means by which you attain your goals matter as much as the goals themselves?</p>
<p>In a world where competition is fierce and pressure is high, it&#8217;s essential to remember that it matters how you win. The journey to success, when guided by integrity, holds immeasurable value, not just for yourself but for the world around you.</p>
<hr />
<h4><strong>The Power of Integrity</strong></h4>
<p><strong>1. Building Trust:</strong></p>
<p>Integrity is the cornerstone of trust. When you conduct yourself with honesty and moral uprightness, you naturally earn the trust of others. Whether you&#8217;re leading a team, running a business, or nurturing personal relationships, trust is the currency that fuels progress and collaboration.</p>
<p>Think about it: Would you want to work with or for someone you couldn&#8217;t trust? Trust is the foundation upon which enduring partnerships and successful enterprises are built.</p>
<p><strong>2. Longevity Over Short-Term Gains:</strong></p>
<p>Integrity is often associated with doing what is right, even when no one is watching. It means resisting the temptation to cut corners, compromise values, or engage in unethical practices for short-term gains. While unethical behavior might yield immediate benefits, it seldom leads to sustainable success.</p>
<p>In contrast, a commitment to integrity paves the way for long-term prosperity. It may require patience and persistence, but the integrity-driven path is less likely to crumble under the weight of deception and misconduct.</p>
<p><strong>3. Reputation Matters:</strong></p>
<p>Your reputation is one of your most valuable assets. It precedes you in every interaction and influences the opportunities that come your way. Maintaining a reputation for integrity ensures that others view you as a principled and reliable individual.</p>
<p>Consider the inspiring individuals who have left a lasting legacy based on their unwavering integrity, such as Mahatma Gandhi, Nelson Mandela, or Abraham Lincoln. These figures are remembered not only for their achievements but for the honorable manner in which they achieved them.</p>
<hr />
<p><strong>The Story of Ethical Triumph:</strong></p>
<p>In the realm of business, integrity is often tested in the face of incentives and competition. Many years ago, within the confines of a tight-knit team, an opportunity for a lucrative incentive presented itself. The goal was within reach, and everyone was committed to achieving it.</p>
<p>However, as the finish line approached, one coworker took a different route. Instead of putting in the necessary effort and dedication, she sought shortcuts and workarounds to secure the prize. She manipulated numbers and dates in the tracking system, creating the illusion of top-tier performance.</p>
<p>On paper, she emerged as the victor, basking in the glory of her apparent success. But deep down, she knew the truth. Her leader knew it, and her fellow team members knew it too. She hadn&#8217;t earned her victory; she had manufactured it through deceit and manipulation.</p>
<p>The consequences were profound. Despite having achieved the incentive, she had lost something far more valuable—her integrity and the respect of her peers. She became an outcast within the team, isolated by the knowledge of her actions.</p>
<p>This tale underscores the significance of integrity in both personal and professional endeavors. It reminds us that the means by which we attain success are as crucial as the success itself. Success achieved through integrity brings not only rewards but also the admiration and respect of others.</p>
<hr />
<p>&nbsp;</p>
<p>It truly matters how you win. Achieving success with integrity not only leads to personal fulfillment but also contributes to a more ethical, trustworthy, and prosperous world. Remember, your reputation is your legacy, and the impact of your actions can endure far beyond your lifetime.</p>
<p>As you navigate the path to success, hold steadfast to the principles of integrity. It&#8217;s not just about reaching your goals; it&#8217;s about how you reach them. Make a conscious choice to uphold honesty, transparency, and ethical conduct. In doing so, you&#8217;ll not only achieve your ambitions but also inspire those around you to pursue success with integrity as well.</p>
<p>Let us embrace the belief that integrity is not a hindrance to success but its very essence. In every victory, both big and small, let integrity be your guiding star, illuminating the path toward a more honorable and prosperous future.</p>
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